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Infrastructure
Servers running for years with no monitoring, no tested backups, no firewall review.
A company with several client-facing services had no centralized monitoring, no tested backup plan and a firewall configuration that had not been reviewed since the original setup.
Problem
A company with several client-facing services had no centralized monitoring, no tested backup plan and a firewall configuration that had not been reviewed since the original setup years earlier. They discovered a partial outage from a client complaint.
Approach
Infrastructure audit, monitoring setup with alerting, automated backup configuration with weekly recovery tests, and a firewall rule review and hardening pass. We established a recovery plan before touching anything and tested it before signing off.