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Overslep Queue · Queue management for service counters

Customers know when it's their turn. Your staff know who's next.

Overslep Queue brings ticket kiosks, call screens and your service desks together in one system. Customers take a ticket and see on a screen when it is their turn. Your staff call the next ticket from a web browser.

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Who it is for
Any place where customers take a ticket and wait their turn at a counter: clinics, shops, offices and service centres.
Status
Available now. Ask us for a demo.
A visitor checking in on a tablet at a reception counter, with the waiting area behind

Video

See it working in one minute

The ticket kiosk, the ticket on a customer's phone, the staff desk and the call screen, working together.

The video is in Portuguese.

Features

What Overslep Queue does

Ticket kiosks
Customers choose what they came for at a kiosk and get a ticket number.
QR-code tickets
Customers can also take a ticket by scanning a QR code with their phone.
Call screens
TV screens show which ticket is being called and which counter to go to.
Several counters and services
Run several desks from one place, each serving one or more services.
Priority tickets
You set the rules for priority tickets, and the queue follows them.
Statistics
Figures on waiting and service, to help managers plan their staff.
Set-up with a one-time code
Kiosks and screens are connected from the management page with a one-time code, with no technical set-up on site.
Connects to your software
It can be connected to the software your business already uses, the same way we connect systems for our clients.

How it works

Three steps, from set-up to daily use

  1. 1

    A customer takes a ticket at the kiosk, or by scanning a QR code.

  2. 2

    The screen shows the queue, and your staff call the next ticket from their desk.

  3. 3

    Managers change services, counters and priorities from a web page, and check the statistics.

See Overslep Queue working for your business.

Tell us a little about your business and how you serve customers today, and we'll show you how it would work for you.